ATTENTION PATIENTS of our DALLAS and our IRVING Locations:

“Dallas County Judge Clay Jenkins said that people visiting essential businesses, working in essential businesses or those riding public transportation will be required to have a piece of cloth covering their mouth and nose.

Because an infected person can transmit the COVID-19 virus to others before showing any symptoms, the covering of a person’s nose and mouth is necessary to help slow the spread of the virus. Effective at 11:59 p.m. on April 17, 2020, to the greatest extent possible all persons over the age of two (2) shall wear some form of covering over their nose and mouth, such as a homemade mask, scarf, bandanna or handkerchief, when patronizing an Essential Business or using public transportation,” the order said.

AOA takes the health and safety of our staff and patients seriously and continues precautions to prevent transmission of infectious diseases.  As stewards of your well-being, we take an especially keen interest in ensuring we are doing all we can to help manage its spread and mitigate risk in the community.  With this in mind, we are reaching out to share the actions we are taking to keep our patients, team members, and our community healthy.

We are committed to our patient’s healthcare needs and want to educate you concerning tangible and proactive steps we are taking.  This considers the best practices as identified by the Centers for Disease Control (CDC) and local authorities. 

• All Patients and guests will be required to be screened prior to their appointment.  This screening is 3 questions, along with a quick temperature check.   
• We have implemented additional cleaning and sanitizing protocols in each clinic to include sanitizing surfaces multiple times throughout the day.  This includes door handles, light switches and used and unused equipment.
• We are requesting that our patients to not bring any unnecessary guests with them to their appointments.
• We are keeping in close communication with our employees to ensure their exposure is limited to prevent the spread of COVID-19 to our patients.
• If an employee appears to have acute respiratory illness symptoms, they will be immediately sent home and the clinic will be sanitized to prevent any possible exposure to patients.

We also encourage our patients and others to follow some simple guidelines from the CDC, which serve as helpful tips:

Wash your hands often with soap and water for at least 20 seconds.

If soap and water are not available, clean your hands with an alcohol-based hand sanitizer that contains at least 60% alcohol.

Avoid touching your eyes, nose, and mouth with unwashed hands.

Cover your mouth and nose with a tissue when you cough or sneeze. 

Throw used tissues in the trash.

Avoid close contact with people who are sick.

Clean AND disinfect frequently touched surfaces daily.

Most importantly, please stay home if you feel sick or have a fever or cough, as we are happy to reschedule any upcoming appointments you may have.

We hope these steps we are taking bring you comfort that we can continue helping you reach your healthcare needs.  Please continue to check our website for any updates as we continue to monitor COVID-19.

Thank you for your loyalty and continued support.

AOA Leadership